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Privacy Policy

Introduction

Poseidon Atlantic Sailing School (PASSGC) is committed to protecting and respecting your privacy.

This Privacy Policy explains when and why we collect personal information about you, how we use it, how we keep it secure, when we may share it with others and your rights in relation to your personal information.

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We aim to collect only the information that is necessary for us to provide our services, manage bookings, ensure the safety of our clients and, where applicable, deliver RYA training and certification.

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We keep this Privacy Policy under regular review and may update it from time to time. The latest version will be made available on the PASSGC website.

Who Are We?

Poseidon Atlantic Sailing School (PASSGC) is a sailing school and sailing business based in Puerto de Mogán, Gran Canaria, Spain.

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PASSGC is operated by Natalie and Joe Mansfield.

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If you have any questions about how we use your personal information, you can contact us at:

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Email: learntosail@passgc.com
Website: www.passgc.com

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Where PASSGC delivers RYA training, PASSGC and the Royal Yachting Association (RYA) may each act as separate Data Controllers for the personal information they hold.

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The RYA may process information independently in accordance with its own Privacy Policy.

Why Do  We Collect Your Personal Information?

We collect and use personal information where it is necessary to provide our services and operate PASSGC safely and effectively.

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This may include:

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Booking and administration

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We use your information to:

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  • process and manage your booking;

  • confirm your course or activity;

  • communicate with you before, during and after your booking;

  • provide joining instructions and other relevant information;

  • process payments and maintain appropriate financial records;

  • assess whether the course or activity you have chosen is suitable for you.

 

Course delivery and safety

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We may use your information to:

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  • provide your instructor or skipper with information necessary for the safe delivery of your course or activity;

  • identify relevant medical, dietary or other special requirements;

  • make reasonable adjustments where appropriate;

  • contact your emergency contacts if necessary;

  • respond appropriately to an emergency or incident.

 

RYA training and certification

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Where PASSGC provides RYA training, we may process and share relevant information with the RYA where required for:

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  • registering your course;

  • recording training or certification;

  • issuing or verifying certificates;

  • maintaining appropriate training records;

  • quality assurance and RYA inspection;

  • investigating complaints or incidents;

  • meeting RYA training requirements.

 

Marketing

We may use your contact information to send you information about future courses, sailing activities, events or offers where we have an appropriate lawful basis to do so.

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Where marketing consent is required, you will be given the opportunity to opt in.

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You can withdraw your consent or unsubscribe from marketing communications at any time.

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Your decision not to receive marketing communications will not affect your ability to book or participate in a PASSGC course or activity.

What Information Do We Collect?

The information we collect will depend upon the service you are booking and what is necessary to provide it safely.

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This may include:

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  • name;

  • address;

  • email address;

  • telephone number;

  • date of birth where required;

  • previous sailing experience;

  • relevant qualifications or previous courses;

  • booking and course information;

  • emergency contact details;

  • next-of-kin information where appropriate;

  • dietary requirements where relevant;

  • information about disabilities, medical conditions or other circumstances where necessary to assess fitness to participate or provide appropriate adjustments;

  • passport or identification information where genuinely required for a specific service or certification;

  • payment and transaction information;

  • photography and video consent;

  • marketing preferences;

  • communications between you and PASSGC;

  • feedback and complaints.

 

Medical and special-requirement information

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Medical information is treated as particularly sensitive information.

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PASSGC will only request medical information that is reasonably necessary to ensure the safety of the client, provide appropriate adjustments or otherwise fulfil a legitimate operational requirement.

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At the time of booking, clients will be given an opportunity to indicate whether there is any medical or other reason why they may require special consideration.

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Where more detailed medical information is necessary, it will be collected separately and securely and retained only for as long as it is necessary for the relevant course, activity, safety or legal purpose.

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Where required by applicable data protection law, PASSGC will obtain explicit consent for the processing of medical information.

Who Do We Share Your Information With?

We do not sell or rent your personal information.

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Depending upon the service you use, we may share relevant information with:

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The Royal Yachting Association

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Where PASSGC delivers RYA training, relevant information may be shared with the RYA for training, certification, quality assurance, inspection, complaint or incident investigation purposes.

The RYA will process information in accordance with its own Privacy Policy.

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PASSGC instructors and crew

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Relevant information may be provided to instructors, skippers or other persons involved in delivering your course or activity where this is necessary for its safe and effective delivery.

Only information necessary for the relevant purpose will be provided.

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Service providers

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We may use third-party service providers to support PASSGC's operation, for example:

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  • website and form providers;

  • booking or scheduling systems;

  • payment providers;

  • email and communication services;

  • accounting or administrative services.

 

Where a third party processes personal information on our behalf, we will take appropriate steps to ensure that the information is handled securely and only for the agreed purpose.

 

Authorities and professional advisers

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We may share information where required by law or where necessary to comply with legal, regulatory, accounting or insurance requirements.

When Do We Share Your Information?

We will only share your personal information where there is an appropriate lawful basis for doing so.

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This may include where:

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  • it is necessary to fulfil our contract with you;

  • it is necessary to provide a safe course or activity;

  • it is necessary to comply with a legal or regulatory obligation;

  • it is necessary to protect someone's vital interests, such as during an emergency;

  • it is necessary for legitimate interests that are not overridden by your rights;

  • you have provided consent where consent is the appropriate legal basis.

 

We may disclose information where we are legally required to do so, including to appropriate authorities, insurers, professional advisers or regulators.

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We may also share relevant information with the RYA where required for RYA training, certification, quality assurance, inspection, complaint or incident investigation.

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The RYA may contact students where necessary for quality assurance of RYA training, including investigating a complaint or incident.

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Your information will not be sold or shared with third parties for their own marketing or commercial purposes without an appropriate legal basis and, where required, your explicit consent.

How Long Do We Keep Your Information?

PASSGC will not retain personal information for longer than is necessary for the purpose for which it was collected, unless there is a legal, regulatory, financial or other legitimate reason to retain it.

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RYA student records

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Where PASSGC is operating as an RYA Recognised Training Centre, relevant student records and a copy of the booking Terms and Conditions applicable at the time of booking will be retained for at least 12 months or until the next RYA inspection, whichever is longer, in accordance with the RYA Recognition Guidance Notes.

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After this period, information will normally be deleted unless it is reasonably likely to be required in relation to an incident, complaint, legal matter, certification issue or other legitimate purpose.

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Medical information

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Medical and other sensitive information will be retained only for as long as it is necessary for the relevant course, activity, safety requirement or other legitimate purpose.

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Where possible, medical information will be kept separately from general booking information.

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Emergency contacts

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Emergency contact information will be retained only for as long as necessary for the relevant course or activity, subject to any legal or legitimate requirement to retain it.

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Financial records

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Financial and transaction records will be retained for the period required by applicable Spanish tax and accounting legislation.

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Communications and correspondence

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Correspondence and other records will not normally be retained indefinitely. Information may be retained where it is reasonably likely to be needed in relation to an incident, complaint, dispute, legal matter or other legitimate purpose.

How Do We Protect Your Information?

PASSGC takes reasonable technical and organisational measures to protect personal information against:

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  • unauthorised access;

  • accidental loss;

  • destruction;

  • alteration;

  • inappropriate disclosure;

  • misuse.

 

Access to personal information will be limited to people who need it for legitimate business, training, safety or administrative purposes.

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Where sensitive information is collected, including medical information, additional care will be taken to ensure that it is stored securely and only accessible to those who need it.

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PASSGC will also take reasonable steps to ensure that personal information held on phones, tablets, computers or other devices used for PASSGC business is appropriately protected.

Your Rights

Depending upon the circumstances and applicable law, you have rights in relation to the personal information we hold about you.

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These may include the right:

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  • to access your personal information;

  • to be informed about how your information is processed;

  • to have inaccurate or incomplete information corrected;

  • to request erasure of your personal information where applicable;

  • to restrict certain processing;

  • to object to certain processing;

  • to receive or request transfer of your personal information in certain circumstances;

  • to withdraw consent where processing is based on consent.

 

Please be aware that the right to have information erased is not absolute. PASSGC may be required or permitted by law, regulation, RYA requirements or legitimate business purposes to retain certain information.

 

If you wish to exercise any of your rights, please contact us using the details below.

We may need to verify your identity before responding to a request.

Children & Young People

PASSGC may accept participants under the age of 18 on eligible courses and activities subject to its age requirements and safeguarding procedures.

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Where personal information relating to a child or young person is collected, PASSGC will process it only where necessary for the provision and safe delivery of the course or activity, safeguarding, legal obligations or another appropriate lawful basis.

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A parent or legal guardian may be required to provide information and consent on behalf of a participant under the age of 18.

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PASSGC's Safeguarding Policy provides further information about safeguarding children and young people.

Third-Party Websites & Training Providers

The PASSGC website may contain links to websites operated by third parties.

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Some training and theory courses advertised on the PASSGC website are provided directly by third-party training providers.

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Where you follow a link from the PASSGC website to a third-party provider's website, any subsequent booking, registration, payment and personal information you provide will be handled directly by that provider and will be subject to that provider's own Privacy Policy, Terms and Conditions and other applicable policies.

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PASSGC does not receive or process your personal information for those bookings unless you separately provide it to us.

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You should review the privacy policy of any third-party website before providing it with your personal information.

Cookies

The PASSGC website may use cookies and similar technologies.

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Some cookies are necessary for the website to operate correctly, while others may be used for functionality, analytics or other purposes.

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Where consent is required, we will ask for it before placing non-essential cookies on your device.

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Further information is provided in the PASSGC Cookie Policy.

Changes To This Policy

We keep this Privacy Policy under regular review.

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We may update it from time to time to reflect:

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  • changes to our services;

  • changes to how we process personal information;

  • changes to technology;

  • changes to legal or regulatory requirements;

  • changes to RYA requirements.

 

The latest version will be published on the PASSGC website.

Contact Us

If you have any questions about this Privacy Policy, how PASSGC handles your personal information, or wish to exercise one of your data protection rights, please contact:

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Poseidon Atlantic Sailing School (PASSGC)

Email: learntosail@passgc.com

Website: www.passgc.com

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Last updated: August 2026

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